Build Impossible Trips · Spain
Your Private Concierge in Madrid.
For people who don't have time for trial‑and‑error.
Madrid · Barcelona · Ibiza · Marbella
Europe's power capital runs on relationships. Ours run deep — from Michelin tables that don't take online bookings to Bernabéu suites that never appear on a website.
300+
Trips in Madrid
48h
Advance notice needed
24/7
Availability
4.9★
Average rating
What we handle
Concierge services in Madrid
Madrid rewards those who know where to look. Our concierges are embedded in the city — they know the maître d' by name, the villa owner personally, and the fastest way to get you anywhere.
Restaurant & Nightlife
Reservations at Michelin-starred tables, private dining rooms, and members-only venues. From DiverXO to Coque, we secure the impossible.
VIP Airport Meet & Greet
Private arrivals and departures at Barajas T4 and T4S. Fast-track immigration, dedicated porter, luxury transfer waiting on the apron.
Private Transfers
Chauffeur-driven Mercedes, Bentley, and Rolls-Royce for city travel, intercity journeys, and airport runs — 24 hours, 7 days.
Corporate & Business Travel
Office arrangements, private meeting rooms, conference support, and seamless executive travel within the capital.
Cultural & VIP Experiences
After-hours Prado Museum access, Bernabéu and Metropolitano VIP hospitality, private flamenco shows, and Royal Madrid experiences.
Luxury Accommodation
Suites at The Ritz, Villa Magna, and Rosewood. Private apartments in Salamanca and Retiro that never go on Airbnb.
- ◆Penthouses and suites, vetted private apartments in Salamanca and Retiro
- ◆Impossible restaurant tables and private dining rooms — no online booking required
- ◆Chauffeurs, airport VIP meet-and-greet, security-aware transfers
- ◆After-hours art and football experiences for clients or family
Why local matters
A concierge who actually lives in Madrid
Madrid is a city that rewards insiders. The best restaurant in Chamberí has no website. The most coveted VIP box at the Bernabéu is not sold publicly. The villa in La Moraleja is rented only through personal introduction. Our concierges have spent years building these relationships so that your visit starts at the level most visitors never reach — regardless of how much money they spend trying to get there.
Start planning →Common questions
About our Madrid concierge
What does a concierge service in Madrid do?
An AROA concierge in Madrid handles anything that requires local knowledge or relationships — restaurant bookings, VIP airport arrivals, private transfers, luxury accommodation, exclusive event access, and day-to-day logistics throughout your stay.
How quickly can I book a concierge in Madrid?
Most requests are confirmed within a few hours. For complex trips we recommend at least 48 hours notice, though we regularly handle same-day requests for clients already in the city.
Can your concierge get reservations at fully booked Madrid restaurants?
Yes. Our concierges maintain direct relationships with restaurant managers and maîtres d' across Madrid — including DiverXO, Coque, Santceloni, and other Michelin-starred venues. We can often secure tables that are not publicly available.
Do you offer VIP services at Barajas Airport?
Yes. We offer full meet & greet at Adolfo Suárez Madrid-Barajas (T4 and T4S), including airside greeting, fast-track immigration, private lounge access, porter service, and luxury transfer to your destination.
What areas of Madrid do you cover?
We cover the entire city and surroundings — Salamanca, Retiro, Chamberí, Malasaña, La Latina, and day trips to El Escorial, Toledo, and Segovia. We also coordinate with our teams in Barcelona, Ibiza, and Marbella for multi-city itineraries.
Get started
Plan your Madrid trip
Tell us what you need — tables, villas, transport, access. A real person responds within hours.
Open the chat →Local Knowledge